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Visual Displays and Social Norms

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Visual Displays and Social Norms

Posted by Tom Richert Lean Projects
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The images below are selected portions of several messages that serve as a screensaver on hospital workstations. They don’t display new guidance – a trained staff will already know this information. The messages are statements about the expected social norms in the hospital. Awareness of these behaviors is clearly very important.

Look for opportunities to post similar messages about social norms in the office, co-location space and job site. This helps to clearly communicate expectations about how teams will work together.

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About Tom Richert

Tom is a frequent speaker, workshop facilitator, panel discussion presenter, and university guest lecturer on topics of collaborative productivity, team culture and alignment, lean management, and project leadership. He lives outside Boston with his wife. Their daughter is a stage management major at Ithaca College.

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