PLUS: Hearing insights from colleagues; Seeing that others share struggles; Uplifting and interesting discussions; Workshop ran on schedule; Activities demonstrated Lean principles; Operations Support group participated.

DELTA: Improve quality of name tags; Schedule workshops on Mondays or Fridays; Schedule separate paired workshop sessions so projects are not understaffed on workshop days; Provide more in-depth overview of Lean; Post a glossary of Lean terms on the wall; Include guest speakers from Owner, A&E, and trade contractor organizations.