Plus: Good facility; Rhythm and balance of workshop; Real world examples; Activities and simulations; Having two people facilitate the workshop; Good high level look at Lean; Good amount of material; Built trust and understanding among the project team.
Delta: Obtain 100% attendance by all invited; Provide more advance information on the purpose and content of the workshop; Provide more detail on Lean tools; Provide handouts for notes and referral; Provide a reference list of further study material.