PLUS: Conversation focused on improving the use of the process; Learning the experience of others using the process; Understanding that people across the company have been using Last Planner; Understanding why this system is being used; Having visual images to assist in the discussion; Having a small group of people for the discussion.

DELTA: Improve the level of attendance among those accepting meeting invitation; Hold similar session in other office; Take one of the standard project work items and show how it flows through to a phase plan and then to a weekly plan.