PLUS: Openness of team; Being truthful; Hearing from everyone; Confidence approach works; Owner in meeting; Knowing other trades’ schedules; Getting to see where everybody is; Starting process with willingness to learn; Participation; Attendance. DELTA: Share previous Last Planner experiences in meeting; Get correct people in meeting (foremen instead of project managers); […]

PLUS: Hearing insights from colleagues; Seeing that others share struggles; Uplifting and interesting discussions; Workshop ran on schedule; Activities demonstrated Lean principles; Operations Support group participated. DELTA: Improve quality of name tags; Schedule workshops on Mondays or Fridays; Schedule separate paired workshop sessions so projects are not understaffed on workshop days; Provide more in-depth overview

PLUS: Mix of positions and experience of participants; Interactive hands-on activities; Engagement of participants. DELTA: Provide name tags; Provide more introduction to what is Lean; Provide slide images in advance; Share more successes from within the company; Take photos during the event; Serve a more substantive breakfast; Do a mock pull plan.  

PLUS: Lunch; facilitation; coffee, an agenda that fit the purpose, the discussion / conversation during the workshop; the LEGO simulation; the group size (~10-12 people). DELTA: Include representatives of building trades; include a specific project superintendent; provide advance information and resource material; have a larger group (~20 people); Have more design team participants; include a

PLUS: The math behind the simulation demonstrates the importance of consistency; Understanding the importance of planning for flow. DELTA: Invite a larger audience; Cover a wider range of project impacts including design decisions and available manpower; Explain more about Lean Construction.

PLUS: The ability for everyone to speak openly, separating ideas discussed from individual identities.   DELTA: Everyone read material assigned for the meeting; Develop a better defined purpose for the leadership team; Define what progress will mean; Communicate the work of the leadership team to the rest of the firm; Distribute books to all offices;

    PLUS: Conferencing technology support clear voice communication.   DELTA: Allocate separate block of time for necessary team discussion apart from Last Planner focused agenda; Each team member personally update their weekly work plan by Friday afternoon.

PLUS: Conversation focused on improving the use of the process; Learning the experience of others using the process; Understanding that people across the company have been using Last Planner; Understanding why this system is being used; Having visual images to assist in the discussion; Having a small group of people for the discussion. DELTA: Improve

PLUS: Live updating of team weekly work plan. DELTA: Improve the quality of the voice conferencing connection.