Check the Lecture at the Door

A practice in some meetings is to collect phones as people enter the room to prevent interruptions and keep the team focused on the meeting issues. It’s a drastic, if effective measure. Even more important than checking phones is checking the temptation to lecture about concerns rather than address them as a team. The following […]

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Leadership Team Plus-Delta

Plus: Good agenda preparation; Review of Lean culture formation; Review of project team retreat; Discussion of how Lean fits into the enterprise’s operating philosophy; Participation of the team members; Progressing with leadership team goals. Delta: Improve time management of agenda; Share facilitation among team members; Encourage broader attendance by invited members of the team.

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Can’t Get Any Leaner?

A project team we coach requests that foremen include a short report on a Lean initiative with their weekly work plan declarations. One of the foremen reported that they “can’t get any leaner than we already are.” The project superintendent did a fantastic job of asking another foreman to report on a significant improvement her

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Leadership Team Plus-Delta

Plus: Collaboratively crafted solid mission statement; High quality conversations; Improved time management; Meeting facilitator was very well prepared. Delta: Encourage broader participation by others in the group; Share the meeting facilitation duties.

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Discipline and Passion

I recently received an email newsletter reminding me of the importance of discipline for achieving goals. I’ve long believed and coached that discipline is essential for successful Lean project and leadership transformations. The issue of how this discipline is generated deserves a look. Having watched some of the Olympians and reflecting on other successful people

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Seeing is Understanding

A gentle reminder and some examples to help see how teams can make use of visual communication to increase understanding across a project team. To the left is an important image – the purpose statement – underutilized on most project. It explains why the work the team is doing is important.        

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Flow vs Rigid Job Descriptions

A great example of how rigid job descriptions hurt flow was on display at the airport coffee shop today. The shop was staffed by three people. One person handled order taking, prepared food / baked goods retrieval, and payments. The second and third persons handled specialty drink preparation. There was a run of customers that

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