Plus-Delta

PLUS: Session ran as scheduled; Small group breakout discussions; Multiple moderators; Coaching tips after presentations; Use of microphones. DELTA: Use a larger screen or monitor.

PLUS: Bagels, donuts, and coffee; Air conditioning; Posting the weekly commitment plan on the monitor. DELTA: Find a way to quiet noise.

PLUS: Great engagement by participants; Informal setting; Focus on teamwork and team learning; Simulations; Understanding the “why” behind lean. DELTA: Fix HVAC; Bring in more trades and chairs; Provide a projector; Focus on the specifics of this project.

PLUS: Participation of team members; Quality of conversation. DELTA: Focus more time on familiarizing team with planning sequence of work and defer discussion on durations; Focus on a smaller scope of work by pulling only one phase; Provide cookies.

PLUS: Open communication between participants; Having real world examples, including from local projects; An architect as an instructor; Always have two instructors as participants benefit from their interaction; Learning about Integrated Project Delivery, integrated forms of agreement, and how used on a local project. DELTA: Spend more time (a full day versus one-half day) on

PLUS: Step by step approach to A3 problem solving process; Hands on group breakout work; Two instructors; Learning tools; Construction focus to learning; Addressing problems specific to the businesses of the participants. DELTA: Make slides larger, especially text; Provide sample A3 problem solving documents; Print blank and example fishbone documents; Provide more pointers on test

PLUS: Awareness of work that is required before construction starts; Awareness of importance of on-boarding including an explanation as to why the lean approach is mutually beneficial; Reinforces the symbiotic nature of relationships on a building project and the value of multiple minds understanding an issue; Related material to workshop book and aided understanding of

PLUS: Hosting by local office; Analytical information to support validity of practices; Practicing weekly commitment planning; Providing a lean pull planning agenda; Participation by trades. DELTA: Start workshop at 6:00 am; Address perception that lean processes equate to giving up control; Share specific language recommendations for meeting invitations, proposal requests, and contracts.

PLUS: Simulations; Lunch; Cookies; Reliable commitments discussion; Mix of content and exercises. DELTA: Increase the simulation construction area size; Provide a description of how to communicate to trades they will be pulling work from milestones as part of the project planning process; Provide examples of language for describing best lean practices to trades; Address the

PLUS: Participation by all; Building of consensus on the importance and complexity of the change process; Continuation of team’s momentum; Issues discussed resonated with problems observed. DELTA: Request update on a process initiative status from members not able to attend this meeting.